Ascent Expert Briefing: can a homeowner take a point about service of a notice to ‘tenant or occupier’?
A High Court judge has dismissed as being ‘totally without merit’ a homeowner’s application to suspend a warrant of possession on her...
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Ascent Expert Briefing: Improving attrition
One of the most challenging jobs in our sector is that of the front line customer contact centre agent - or Customer Support Consultant,...
Supporting employees with their mental health
On World Mental Health Day, one of Ascent’s Healthy Mind Advocates, Tahir Bashir, talks about how we support our employees with their...
Ascent Expert Briefing: Satisfactory Quality disputes in the motor sector
This week, my first born child started university. When I was studying, there was a room in the Union called “The SQ”. It was...
We're doing the right thing on cyber security
This year’s Global Risks Report, an annual study published by the World Economic Forum, names cyber-attacks as the fifth greatest threat...
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